• How does it work?
  • The prepaid virtual card is a calling card, but virtual. It allows you to make outgoing calls from any phone without having to put a code or pin.

    All you must do is choose a 7 digit pin and a 4 digit passcode , that are easy for you to remember. Then you dial any of our access numbers worlwide and follow the operators instructions.

  • What is the minimum amount I can purchase to open an account?
  • The minimum to open an account is $5.

  • What is the minimum amount i can recharge my account with?
  • The minimum to recharge your account with Solollama is $10.

  • Is there an extra monthly fee?
  • We do not charge any hidden fees or any monthly fees.

  • Do I have to put my code when making every call?
  • No, you do not, Solollama allows you to subscribe your telephone numbers from which you plan to make most of your calls . In this manner the system recognizes your number and does not ask you for a code nor pin when dialing from these numbers.

  • What is direct dial and how does it work?
  • This is a free service which is completely automatized that Solollama offers. It allows our system to recognize your registered numbers and in this way you do not have to dial a code or pin.

  • Does my balance ever expire?
  • Your balance is valid for one year , the date of your last recharge. Everytime you recharge your account the expiration date will adjust to a year from the last recharge.

  • Can I set up my account to recharge automatically?
  • Yes, you can configure this under the selection "My Account" > "Auto-Recharge", where you will decide the amount you want to recharge when your account reaches the certain amount all chosen by you.

  • Is there any compensation if i refer a new client?
  • Yes, once your referal opens a new account , we will compensate you depending on the acquired service. For example, if your referral opens an account with $20, you will be awarded $10 or 50% of the initial recharge. Visit the referrals plan page for more information.

  • Can I use my Virtual card from my cellphone?
  • Yes, your Virtual Card works from your cellphone or any other number that you would like to use. All you must do is dial the corresponding access number from where you are located and then the international number. If you own a smart phone please make sure to download our app and avoid dialing the access number.

  • Can I send faxes using my Virtual Card?
  • Yes, you can use your Virtual Card to send faxes to international locations.

  • Do taxes apply when recharging my account?
  • Yes, Solollama is obligated to charge taxes on sales for clients residing in the State of Florida or if the credit card address is assigned to a location in the state of Florida.

  • On which cellphones can you install the Solollama Application?
  • The cellphones that support the Solollama app are: Iphone and those with the Android operating system. The application can be downloaded in the AppStore or by visiting www.solollama.com/app from your mobile phone.